I need some help.. [USB port not working]
so, got no on posts on apple discussions(i frequent here, never signed up).. reset pram, reset smc, went apple diagnostic tool on startup, no issues found, tried fixing disk permissions, wasted 4 hours getting mavericks reinstalled because figured last option, still doesn't work.
port detectible on "system report" under usb. won't detect mouse, or phone. "upper" usb works fine. 1 card reader not. card reader works, etc.
i'm extremely frustrated this, nearest apple store 3 hours away, warranty (though new in box when got week ago..) i'm not paying have on phone tell me i've done, tell me did wrong , go apple store.
else can do?? have missed anything?
below system report on usb's
mid-2012 non-retina 13" i5
usb 3.0 hi-speed bus:
host controller location: built-in usb
host controller driver: appleusbxhci
pci device id: 0x1e31
pci revision id: 0x0004
pci vendor id: 0x8086
bus number: 0x0a
usb 3.0 superspeed bus:
host controller location: built-in usb
host controller driver: appleusbxhci
pci device id: 0x1e31
pci revision id: 0x0004
pci vendor id: 0x8086
bus number: 0x0a
usb hi-speed bus:
host controller location: built-in usb
host controller driver: appleusbehci
pci device id: 0x1e2d
pci revision id: 0x0004
pci vendor id: 0x8086
bus number: 0x1a
hub:
product id: 0x0024
vendor id: 0x8087 (intel corporation)
version: 0.00
speed: 480 mb/sec
location id: 0x1a100000 / 2
current available (ma): 500
current required (ma): 0
facetime hd camera (built-in):
product id: 0x8509
vendor id: 0x05ac (apple inc.)
version: 5.16
serial number: djhc7d05vkdh7fl0
speed: 480 mb/sec
manufacturer: apple inc.
location id: 0x1a110000 / 3
current available (ma): 500
current required (ma): 500
hub:
product id: 0x0024
vendor id: 0x8087 (intel corporation)
version: 0.00
speed: 480 mb/sec
location id: 0x1a100000 / 2
current available (ma): 500
current required (ma): 0
facetime hd camera (built-in):
product id: 0x8509
vendor id: 0x05ac (apple inc.)
version: 5.16
serial number: djhc7d05vkdh7fl0
speed: 480 mb/sec
manufacturer: apple inc.
location id: 0x1a110000 / 3
current available (ma): 500
current required (ma): 500
facetime hd camera (built-in):
product id: 0x8509
vendor id: 0x05ac (apple inc.)
version: 5.16
serial number: djhc7d05vkdh7fl0
speed: 480 mb/sec
manufacturer: apple inc.
location id: 0x1a110000 / 3
current available (ma): 500
current required (ma): 500
usb hi-speed bus:
host controller location: built-in usb
host controller driver: appleusbehci
pci device id: 0x1e26
pci revision id: 0x0004
pci vendor id: 0x8086
bus number: 0x1d
hub:
product id: 0x0024
vendor id: 0x8087 (intel corporation)
version: 0.00
speed: 480 mb/sec
location id: 0x1d100000 / 2
current available (ma): 500
current required (ma): 0
hub:
product id: 0x2513
vendor id: 0x0424 (smsc)
version: b.b3
speed: 480 mb/sec
location id: 0x1d180000 / 3
current available (ma): 500
current required (ma): 2
apple internal keyboard / trackpad:
product id: 0x0252
vendor id: 0x05ac (apple inc.)
version: 2.19
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d183000 / 6
current available (ma): 500
current required (ma): 40
ir receiver:
product id: 0x8242
vendor id: 0x05ac (apple inc.)
version: 0.16
speed: 1.5 mb/sec
manufacturer: apple computer, inc.
location id: 0x1d182000 / 5
current available (ma): 500
current required (ma): 100
brcm20702 hub:
product id: 0x4500
vendor id: 0x0a5c (broadcom corp.)
version: 1.00
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d181000 / 4
current available (ma): 500
current required (ma): 94
bluetooth usb host controller:
product id: 0x821d
vendor id: 0x05ac (apple inc.)
version: 1.31
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d181300 / 9
current available (ma): 500
current required (ma): 0
hub:
product id: 0x0024
vendor id: 0x8087 (intel corporation)
version: 0.00
speed: 480 mb/sec
location id: 0x1d100000 / 2
current available (ma): 500
current required (ma): 0
hub:
product id: 0x2513
vendor id: 0x0424 (smsc)
version: b.b3
speed: 480 mb/sec
location id: 0x1d180000 / 3
current available (ma): 500
current required (ma): 2
apple internal keyboard / trackpad:
product id: 0x0252
vendor id: 0x05ac (apple inc.)
version: 2.19
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d183000 / 6
current available (ma): 500
current required (ma): 40
ir receiver:
product id: 0x8242
vendor id: 0x05ac (apple inc.)
version: 0.16
speed: 1.5 mb/sec
manufacturer: apple computer, inc.
location id: 0x1d182000 / 5
current available (ma): 500
current required (ma): 100
brcm20702 hub:
product id: 0x4500
vendor id: 0x0a5c (broadcom corp.)
version: 1.00
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d181000 / 4
current available (ma): 500
current required (ma): 94
bluetooth usb host controller:
product id: 0x821d
vendor id: 0x05ac (apple inc.)
version: 1.31
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d181300 / 9
current available (ma): 500
current required (ma): 0
hub:
product id: 0x2513
vendor id: 0x0424 (smsc)
version: b.b3
speed: 480 mb/sec
location id: 0x1d180000 / 3
current available (ma): 500
current required (ma): 2
apple internal keyboard / trackpad:
product id: 0x0252
vendor id: 0x05ac (apple inc.)
version: 2.19
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d183000 / 6
current available (ma): 500
current required (ma): 40
ir receiver:
product id: 0x8242
vendor id: 0x05ac (apple inc.)
version: 0.16
speed: 1.5 mb/sec
manufacturer: apple computer, inc.
location id: 0x1d182000 / 5
current available (ma): 500
current required (ma): 100
brcm20702 hub:
product id: 0x4500
vendor id: 0x0a5c (broadcom corp.)
version: 1.00
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d181000 / 4
current available (ma): 500
current required (ma): 94
bluetooth usb host controller:
product id: 0x821d
vendor id: 0x05ac (apple inc.)
version: 1.31
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d181300 / 9
current available (ma): 500
current required (ma): 0
apple internal keyboard / trackpad:
product id: 0x0252
vendor id: 0x05ac (apple inc.)
version: 2.19
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d183000 / 6
current available (ma): 500
current required (ma): 40
ir receiver:
product id: 0x8242
vendor id: 0x05ac (apple inc.)
version: 0.16
speed: 1.5 mb/sec
manufacturer: apple computer, inc.
location id: 0x1d182000 / 5
current available (ma): 500
current required (ma): 100
brcm20702 hub:
product id: 0x4500
vendor id: 0x0a5c (broadcom corp.)
version: 1.00
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d181000 / 4
current available (ma): 500
current required (ma): 94
bluetooth usb host controller:
product id: 0x821d
vendor id: 0x05ac (apple inc.)
version: 1.31
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d181300 / 9
current available (ma): 500
current required (ma): 0
bluetooth usb host controller:
product id: 0x821d
vendor id: 0x05ac (apple inc.)
version: 1.31
speed: 12 mb/sec
manufacturer: apple inc.
location id: 0x1d181300 / 9
current available (ma): 500
current required (ma): 0
if bought brand new apple authorized reseller , have receipt, warranty valid.
anyway, needs new logic board if reinstall of osx didn't fix it.
*edit* if posted same thing here posted on apple, can see how people have stopped reading , moved on. you've got way unnecessary information in post.
Forums Macs Notebooks MacBook Pro
- iPhone
- Mac OS & System Software
- iPad
- Apple Watch
- Notebooks
- iTunes
- Apple ID
- iCloud
- Desktop Computers
- Apple Music
- Professional Applications
- iPod
- iWork
- Apple TV
- iLife
- Wireless
Comments
Post a Comment