hi, have 3 month old iphone 5s , after while fingerprint function stopped working. living in dubai @ time , theres no apple stores there , thought best option go phone shop , fixed there.
shop didnt fix problem , when came uk decided take apple store here. turns out getting fixed third party voided warranty. however, when gave genius bar, working fine (without fingerprint function). when gave back, had white squares on screen (google search described problem loose connection). apple employee said theres nothing can warranty void though made problem worse , iphone 5s bought 3 months ago no unusable.
know can or screwed?
unfortunately having open phone other apple void warranty. may able talk manager problem getting worse, in end have warranty policy them up.
best of luck.
edit: can screen issue fixed @ third party shop well.
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