OSX Mavericks Crashing - Google Hangout


hey guys,

brand new rmbp appears crash every once in while (white screen of death), when i'm doing google hangout. doesn't happen time, happens every , then.

"reported" error following:
----------------------------
anonymous uuid: be3d5aba-6a2f-04c6-b205-9a47c3b26d1b

mon aug 18 10:48:18 2014
panic(cpu 1 caller 0xffffff8010adc24e): kernel trap @ 0xffffff8010a94169, type 14=page fault, registers:
cr0: 0x0000000080010033, cr2: 0x0000000000000030, cr3: 0x000000000d33d00f, cr4: 0x00000000001606e0
rax: 0x0000000000000000, rbx: 0x0000000000000000, rcx: 0x00000000013ad000, rdx: 0x00000000000013ad
rsp: 0xffffff81fd49b9d0, rbp: 0xffffff81fd49ba10, rsi: 0x0000000000000000, rdi: 0xffffff803dbb2a80
r8: 0xffffff81fd49ba68, r9: 0x0000000000000000, r10: 0x0000000000000000, r11: 0x0000000000000206
r12: 0xffffff803dbb2a80, r13: 0x000000000000096f, r14: 0x0000000000000000, r15: 0x0000000000000970
rfl: 0x0000000000010282, rip: 0xffffff8010a94169, cs: 0x0000000000000008, ss: 0x0000000000000010
fault cr2: 0x0000000000000030, error code: 0x0000000000000000, fault cpu: 0x1

backtrace (cpu 1), frame : return address
0xffffff81fd49b660 : 0xffffff8010a22f79
0xffffff81fd49b6e0 : 0xffffff8010adc24e
0xffffff81fd49b8b0 : 0xffffff8010af3746
0xffffff81fd49b8d0 : 0xffffff8010a94169
0xffffff81fd49ba10 : 0xffffff8010ab00ee
0xffffff81fd49ba50 : 0xffffff8010ebbd11
0xffffff81fd49ba90 : 0xffffff7f924ee02d
0xffffff81fd49baf0 : 0xffffff7f92516300
0xffffff81fd49bb30 : 0xffffff7f9251e042
0xffffff81fd49bb70 : 0xffffff7f9251de6c
0xffffff81fd49bb90 : 0xffffff8010ed03cd
0xffffff81fd49bbf0 : 0xffffff8010ecdf7f
0xffffff81fd49bd40 : 0xffffff8010ab6998
0xffffff81fd49be50 : 0xffffff8010a26bc1
0xffffff81fd49be80 : 0xffffff8010a139c5
0xffffff81fd49bef0 : 0xffffff8010a1e013
0xffffff81fd49bf70 : 0xffffff8010ac9b8d
0xffffff81fd49bfb0 : 0xffffff8010af3f66
kernel extensions in backtrace:
com.apple.iokit.ioacceleratorfamily2(98.22)[0ec64777-94b9-32e3-ac03-a2367895744b]@0xffffff7f924ec000->0xffffff7f92550fff
dependency: com.apple.iokit.iopcifamily(2.9)[4662b11d-2eca-315d-875c-618c97cdab2a]@0xffffff7f910be000
dependency: com.apple.iokit.iographicsfamily(2.4.1)[75d81741-64c1-3941-adfa-9d6b6c434ee4]@0xffffff7f918c8000

bsd process name corresponding current thread: usereventagent

mac os version:
13e28

kernel version:
darwin kernel version 13.3.0: tue jun 3 21:27:35 pdt 2014; root:xnu-2422.110.17~1/release_x86_64
kernel uuid: bbfadd17-672b-35a2-9b7f-e4b12213e4b8
kernel slide: 0x0000000010800000
kernel text base: 0xffffff8010a00000
system model name: macbookpro11,2 (mac-3cbd00234e554e41)

system uptime in nanoseconds: 6003314554224
last loaded kext @ 5314699291670: com.apple.driver.appleusbcdcecmdata 4.2.1b5 (addr 0xffffff7f92aca000, size 28672)
last unloaded kext @ 5224428542188: com.apple.iokit.scsitaskuserclient 3.6.6 (addr 0xffffff7f92ae8000, size 28672)
loaded kexts:
org.virtualbox.kext.vboxnetadp 4.3.14
org.virtualbox.kext.vboxnetflt 4.3.14
org.virtualbox.kext.vboxusb 4.3.14
org.virtualbox.kext.vboxdrv 4.3.14
com.apple.driver.appleusbcdcecmdata 4.2.1b5
com.apple.iokit.scsitaskuserclient 3.6.6
com.apple.driver.appleusbcdcacmdata 4.2.1b5
com.apple.driver.appleusbcdc 4.2.1b5
com.apple.filesystems.autofs 3.0
com.apple.driver.appleupstreamuserclient 3.5.13
com.apple.driver.applegraphicsdevicepolicy 3.6.22
com.apple.iokit.iobluetoothserialmanager 4.2.6f1
com.apple.driver.audioauuc 1.60
com.apple.driver.agpm 100.14.28
com.apple.driver.appleplatformenabler 2.0.9d6
com.apple.driver.x86platformshim 1.0.0
com.apple.driver.applehda 2.6.3f4
com.apple.iokit.iouserethernet 1.0.0d1
com.apple.driver.appleintelhd5000graphics 8.2.8
com.apple.dont_steal_mac_os_x 7.0.0
com.apple.driver.applethunderboltip 1.1.2
com.apple.driver.applehwaccess 1
com.apple.iokit.broadcombluetoothhostcontrollerusbtransport 4.2.6f1
com.apple.driver.applecamerainterface 4.26.0
com.apple.driver.appleintelframebufferazul 8.2.8
com.apple.driver.applesmclmu 2.0.4d1
com.apple.driver.applelpc 1.7.0
com.apple.driver.applebacklight 170.3.5
com.apple.driver.applemccscontrol 1.2.5
com.apple.driver.appleusbtcbuttons 240.2
com.apple.driver.appleusbtckeyboard 240.2
com.apple.driver.appleusbcardreader 3.4.1
com.apple.applefscompression.applefscompressiontypedataless 1.0.0d1
com.apple.applefscompression.applefscompressiontypelzvn 1.0.0d1
com.apple.applefscompression.applefscompressiontypezlib 1.0.0d1
com.apple.bootcache 35
com.apple.driver.appleusbhub 683.4.0
com.apple.driver.xsanfilter 404
com.apple.iokit.ioahciblockstorage 2.6.0
com.apple.driver.appleahciport 3.0.5
com.apple.driver.airport.brcm4360 842.21.65
com.apple.driver.appleusbxhci 683.4.0
com.apple.driver.applesmartbatterymanager 161.0.0
com.apple.driver.appleacpibuttons 2.0
com.apple.driver.applertc 2.0
com.apple.driver.applehpet 1.8
com.apple.driver.applesmbios 2.1
com.apple.driver.appleacpiec 2.0
com.apple.driver.appleapic 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.appleusbcdcacmcontrol 4.2.1b5
com.apple.kext.triggers 1.0
com.apple.iokit.ioserialfamily 10.0.7
com.apple.driver.dspfunclib 2.6.3f4
com.apple.veclib.kext 1.0.0
com.apple.iokit.ioaudiofamily 1.9.7fc2
com.apple.kext.osvkerndsplib 1.14
com.apple.iokit.iobluetoothfamily 4.2.6f1
com.apple.iokit.iosurface 91.1
com.apple.iokit.iobluetoothhostcontrollerusbtransport 4.2.6f1
com.apple.applegraphicsdevicecontrol 3.6.22
com.apple.iokit.ioacceleratorfamily2 98.22
com.apple.driver.applehdacontroller 2.6.3f4
com.apple.iokit.iohdafamily 2.6.3f4
com.apple.driver.x86platformplugin 1.0.0
com.apple.driver.applesmc 3.1.8
com.apple.driver.ioplatformpluginfamily 5.7.1d6
com.apple.driver.applegraphicscontrol 3.6.22
com.apple.driver.applebacklightexpert 1.0.4
com.apple.iokit.iondrvsupport 2.4.1
com.apple.driver.applesmbuscontroller 1.0.12d1
com.apple.iokit.iographicsfamily 2.4.1
com.apple.driver.appleusbmultitouch 240.9
com.apple.iokit.iousbhiddriver 660.4.0
com.apple.driver.applethunderboltdpinadapter 3.1.7
com.apple.driver.applethunderboltdpadapterfamily 3.1.7
com.apple.driver.applethunderboltpcidownadapter 1.4.5
com.apple.iokit.ioscsiblockcommandsdevice 3.6.6
com.apple.iokit.iousbmassstorageclass 3.6.0
com.apple.iokit.ioscsiarchitecturemodelfamily 3.6.6
com.apple.driver.appleusbmergenub 650.4.0
com.apple.driver.appleusbcomposite 656.4.1
com.apple.iokit.iousbuserclient 660.4.2
com.apple.iokit.ioahcifamily 2.6.5
com.apple.driver.applethunderboltnhi 2.0.1
com.apple.iokit.iothunderboltfamily 3.3.1
com.apple.iokit.io80211family 640.36
com.apple.driver.mdnsoffloaduserclient 1.0.1b5
com.apple.iokit.ionetworkingfamily 3.2
com.apple.iokit.iousbfamily 683.4.0
com.apple.driver.appleefinvram 2.0
com.apple.iokit.iohidfamily 2.0.0
com.apple.driver.appleefiruntime 2.0
com.apple.iokit.iosmbusfamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.applematch 1.0.0d1
com.apple.security.tmsafetynet 7
com.apple.driver.applekeystore 2
com.apple.driver.diskimages 371.1
com.apple.iokit.iostoragefamily 1.9
com.apple.iokit.ioreportfamily 23
com.apple.driver.applefdekeystore 28.30
com.apple.driver.appleacpiplatform 2.0
com.apple.iokit.iopcifamily 2.9
com.apple.iokit.ioacpifamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
model: macbookpro11,2, bootrom mbp112.0138.b07, 4 processors, intel core i7, 2 ghz, 16 gb, smc 2.18f10
graphics: intel iris pro, intel iris pro, built-in
memory module: bank 0/dimm0, 8 gb, ddr3, 1600 mhz, 0x80ad, 0x484d54343147533641465238412d50422020
memory module: bank 1/dimm0, 8 gb, ddr3, 1600 mhz, 0x80ad, 0x484d54343147533641465238412d50422020
airport: spairport_wireless_card_type_airport_extreme (0x14e4, 0x134), broadcom bcm43xx 1.0 (6.30.223.154.65)
bluetooth: version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
network service: wi-fi, airport, en0
serial ata device: apple ssd sm0512f, 500.28 gb
usb device: internal memory card reader
usb device: brcm20702 hub
usb device: bluetooth usb host controller
usb device: apple internal keyboard / trackpad
thunderbolt bus: macbook pro, apple inc., 17.1
---------------------------------------------------------------------------

if can me translate error above, understand why osx crashes when google hangout every , then, appreciated.

thanks,
asif
 

hey guys,

crashed again after google hangout. restarting it, , rejoining google hangout worked expected.

got error report here:

----------------------------
anonymous uuid: be3d5aba-6a2f-04c6-b205-9a47c3b26d1b

mon aug 18 11:03:06 2014
panic(cpu 2 caller 0xffffff801aadc24e): kernel trap @ 0xffffff801aaa35f8, type 14=page fault, registers:
cr0: 0x0000000080010033, cr2: 0x0000000000000030, cr3: 0x000000010f6460a7, cr4: 0x00000000001606e0
rax: 0x0000000000000000, rbx: 0xffffff803b7aa1b0, rcx: 0x0000000000000000, rdx: 0x0000000000000000
rsp: 0xffffff81fbfdb9d0, rbp: 0xffffff81fbfdba00, rsi: 0x0000000000001000, rdi: 0xffffff803e987b20
r8: 0x000000000000939d, r9: 0x0000000000000000, r10: 0x000000000000939d, r11: 0x0000000000000246
r12: 0x0000000000000000, r13: 0x0000000000001000, r14: 0x0000000000001000, r15: 0xffffff803e987b20
rfl: 0x0000000000010282, rip: 0xffffff801aaa35f8, cs: 0x0000000000000008, ss: 0x0000000000000010
fault cr2: 0x0000000000000030, error code: 0x0000000000000000, fault cpu: 0x2

backtrace (cpu 2), frame : return address
0xffffff81fbfdb660 : 0xffffff801aa22f79
0xffffff81fbfdb6e0 : 0xffffff801aadc24e
0xffffff81fbfdb8b0 : 0xffffff801aaf3746
0xffffff81fbfdb8d0 : 0xffffff801aaa35f8
0xffffff81fbfdba00 : 0xffffff801aa6cdab
0xffffff81fbfdbb90 : 0xffffff801abd2dd3
0xffffff81fbfdbbf0 : 0xffffff801ac1597d
0xffffff81fbfdbcf0 : 0xffffff801ad6ba9a
0xffffff81fbfdbd80 : 0xffffff801abfe011
0xffffff81fbfdbe00 : 0xffffff801abf3bc5
0xffffff81fbfdbe50 : 0xffffff801adf20be
0xffffff81fbfdbef0 : 0xffffff801adf1ecf
0xffffff81fbfdbf50 : 0xffffff801ae40a33
0xffffff81fbfdbfb0 : 0xffffff801aaf3f46

bsd process name corresponding current thread: mdworker

mac os version:
13e28

kernel version:
darwin kernel version 13.3.0: tue jun 3 21:27:35 pdt 2014; root:xnu-2422.110.17~1/release_x86_64
kernel uuid: bbfadd17-672b-35a2-9b7f-e4b12213e4b8
kernel slide: 0x000000001a800000
kernel text base: 0xffffff801aa00000
system model name: macbookpro11,2 (mac-3cbd00234e554e41)

system uptime in nanoseconds: 881341269903
last loaded kext @ 613127827776: com.apple.driver.appleintelmcereporter 104 (addr 0xffffff7f9cad5000, size 49152)
last unloaded kext @ 674760268191: com.apple.driver.appleintelmcereporter 104 (addr 0xffffff7f9cad5000, size 32768)
loaded kexts:
org.virtualbox.kext.vboxnetadp 4.3.14
org.virtualbox.kext.vboxnetflt 4.3.14
org.virtualbox.kext.vboxusb 4.3.14
org.virtualbox.kext.vboxdrv 4.3.14
com.apple.driver.appleusbcdcacmdata 4.2.1b5
com.apple.driver.appleusbcdc 4.2.1b5
com.apple.filesystems.autofs 3.0
com.apple.driver.appleupstreamuserclient 3.5.13
com.apple.driver.applegraphicsdevicepolicy 3.6.22
com.apple.iokit.iobluetoothserialmanager 4.2.6f1
com.apple.driver.audioauuc 1.60
com.apple.driver.appleplatformenabler 2.0.9d6
com.apple.driver.agpm 100.14.28
com.apple.driver.x86platformshim 1.0.0
com.apple.driver.applehda 2.6.3f4
com.apple.iokit.iouserethernet 1.0.0d1
com.apple.driver.appleintelhd5000graphics 8.2.8
com.apple.driver.applethunderboltip 1.1.2
com.apple.dont_steal_mac_os_x 7.0.0
com.apple.iokit.broadcombluetoothhostcontrollerusbtransport 4.2.6f1
com.apple.driver.applesmclmu 2.0.4d1
com.apple.driver.applehwaccess 1
com.apple.driver.applecamerainterface 4.26.0
com.apple.driver.appleintelframebufferazul 8.2.8
com.apple.driver.applelpc 1.7.0
com.apple.driver.applebacklight 170.3.5
com.apple.driver.applemccscontrol 1.2.5
com.apple.driver.appleusbtcbuttons 240.2
com.apple.driver.appleusbtckeyboard 240.2
com.apple.driver.appleusbcardreader 3.4.1
com.apple.applefscompression.applefscompressiontypedataless 1.0.0d1
com.apple.applefscompression.applefscompressiontypelzvn 1.0.0d1
com.apple.applefscompression.applefscompressiontypezlib 1.0.0d1
com.apple.bootcache 35
com.apple.driver.appleusbhub 683.4.0
com.apple.driver.xsanfilter 404
com.apple.iokit.ioahciblockstorage 2.6.0
com.apple.driver.appleahciport 3.0.5
com.apple.driver.airport.brcm4360 842.21.65
com.apple.driver.appleusbxhci 683.4.0
com.apple.driver.applesmartbatterymanager 161.0.0
com.apple.driver.appleacpibuttons 2.0
com.apple.driver.applertc 2.0
com.apple.driver.applehpet 1.8
com.apple.driver.applesmbios 2.1
com.apple.driver.appleacpiec 2.0
com.apple.driver.appleapic 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.appleusbcdcacmcontrol 4.2.1b5
com.apple.kext.triggers 1.0
com.apple.iokit.ioserialfamily 10.0.7
com.apple.driver.dspfunclib 2.6.3f4
com.apple.veclib.kext 1.0.0
com.apple.iokit.ioaudiofamily 1.9.7fc2
com.apple.kext.osvkerndsplib 1.14
com.apple.iokit.iobluetoothfamily 4.2.6f1
com.apple.iokit.iosurface 91.1
com.apple.iokit.iobluetoothhostcontrollerusbtransport 4.2.6f1
com.apple.driver.x86platformplugin 1.0.0
com.apple.driver.applesmc 3.1.8
com.apple.applegraphicsdevicecontrol 3.6.22
com.apple.iokit.ioacceleratorfamily2 98.22
com.apple.driver.applehdacontroller 2.6.3f4
com.apple.iokit.iohdafamily 2.6.3f4
com.apple.driver.ioplatformpluginfamily 5.7.1d6
com.apple.driver.applegraphicscontrol 3.6.22
com.apple.driver.applebacklightexpert 1.0.4
com.apple.iokit.iondrvsupport 2.4.1
com.apple.driver.applesmbuscontroller 1.0.12d1
com.apple.iokit.iographicsfamily 2.4.1
com.apple.driver.appleusbmultitouch 240.9
com.apple.iokit.iousbhiddriver 660.4.0
com.apple.iokit.ioscsiblockcommandsdevice 3.6.6
com.apple.iokit.iousbmassstorageclass 3.6.0
com.apple.iokit.ioscsiarchitecturemodelfamily 3.6.6
com.apple.driver.appleusbmergenub 650.4.0
com.apple.driver.appleusbcomposite 656.4.1
com.apple.driver.applethunderboltdpinadapter 3.1.7
com.apple.driver.applethunderboltdpadapterfamily 3.1.7
com.apple.driver.applethunderboltpcidownadapter 1.4.5
com.apple.iokit.iousbuserclient 660.4.2
com.apple.iokit.ioahcifamily 2.6.5
com.apple.driver.applethunderboltnhi 2.0.1
com.apple.iokit.iothunderboltfamily 3.3.1
com.apple.iokit.io80211family 640.36
com.apple.driver.mdnsoffloaduserclient 1.0.1b5
com.apple.iokit.ionetworkingfamily 3.2
com.apple.iokit.iousbfamily 683.4.0
com.apple.driver.appleefinvram 2.0
com.apple.driver.appleefiruntime 2.0
com.apple.iokit.iohidfamily 2.0.0
com.apple.iokit.iosmbusfamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.applematch 1.0.0d1
com.apple.security.tmsafetynet 7
com.apple.driver.applekeystore 2
com.apple.driver.diskimages 371.1
com.apple.iokit.iostoragefamily 1.9
com.apple.iokit.ioreportfamily 23
com.apple.driver.applefdekeystore 28.30
com.apple.driver.appleacpiplatform 2.0
com.apple.iokit.iopcifamily 2.9
com.apple.iokit.ioacpifamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
model: macbookpro11,2, bootrom mbp112.0138.b07, 4 processors, intel core i7, 2 ghz, 16 gb, smc 2.18f10
graphics: intel iris pro, intel iris pro, built-in
memory module: bank 0/dimm0, 8 gb, ddr3, 1600 mhz, 0x80ad, 0x484d54343147533641465238412d50422020
memory module: bank 1/dimm0, 8 gb, ddr3, 1600 mhz, 0x80ad, 0x484d54343147533641465238412d50422020
airport: spairport_wireless_card_type_airport_extreme (0x14e4, 0x134), broadcom bcm43xx 1.0 (6.30.223.154.65)
bluetooth: version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
network service: wi-fi, airport, en0
serial ata device: apple ssd sm0512f, 500.28 gb
usb device: internal memory card reader
usb device: samsung_android
usb device: apple internal keyboard / trackpad
usb device: brcm20702 hub
usb device: bluetooth usb host controller
thunderbolt bus: macbook pro, apple inc., 17.1
----------------------------
 


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