Apple: Bending in iPhone 6 Plus From Normal Use 'Extremely Rare', Only 9 Customers Have Complained

apple has commented on ongoing complaints iphone 6 plus bending in user pockets, telling cnbc new iphones include steel/titanium inserts reinforce stress locations , use "strongest glass in industry."

company went on say 9 customers had complained bent iphones, suggesting issue not widespread has appeared in media. stated both iphone 6 , 6 plus have met or exceeded testing strength , durability, , bending in iphone 6 plus during normal use "extremely rare."

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our iphones designed, engineered , manufactured both beautiful , sturdy. iphone 6 , iphone 6 plus feature precision engineered unibody enclosure constructed machining custom grade of 6000 series anodized aluminum, tempered strength. feature stainless steel , titanium inserts reinforce high stress locations , use strongest glass in smartphone industry. chose these high-quality materials , construction strength , durability. perform rigorous tests throughout entire development cycle including 3-point bending, pressure point cycling, sit, torsion, , user studies. iphone 6 , iphone 6 plus meet or exceed of our high quality standards endure everyday, real life use.

normal use bend in iphone extremely rare , through our first 6 days of sale, total of 9 customers have contacted apple bent iphone 6 plus. apple product, if have questions please contact apple.

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reports of iphone 6 plus's weakness bending first began trickling in on monday, after several macrumors forum members shared images of devices had bent while in pocket. bending issue went viral after youtuber posted video of iphone 6 plus warping out of shape when bent in hands, caused significant damage near device's volume buttons.

given media attention bending received, difficult tell how many users affected iphone 6 plus bending during real world usage. though apple kept quiet on issue until today, company has been directing support staff replace affected phones under warranty following visual inspection.

article link: apple: bending in iphone 6 plus normal use 'extremely rare', 9 customers have complained

 

if 9 customers complained, why story , images "spreading wildfire"?

 

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