apple planning make number of changes @ retail stores ahead of upcoming holiday season, include adjustments genius bar appointments , training employees on new initiative, according 9to5mac.
the report notes apple away suggested 15 minute time limit genius bar appointments in favor of system allows customers book sessions time limits based on how many issues have. few apple retail stores have started training new measures, full rollout of new policy expected take place in near future.
company reportedly training employees on significant new initiative sunday, august 10 thursday, august 28, may pertain in-store iphone activations. during aforementioned time period, genius bar employees receive 3 hours of training while sales employees receive 5 hours of training.
lastly, apple standardizing attire of u.s. retail employees, on apple store business team switch black polo shirts blue t-shirts worn other retail employees.
article link: apple stores adjust genius bar appointments, set train employees on new initiative
why use same stock photo? surly there other pics. yeah, guy super cute, but...
new initiative, when go apple store should 5 min fix, ends taking 30 mins. should fix that!
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